When will my order ship?
Orders are processed and shipped Monday-Friday, approximately 2-3 days after the order is placed. Expedited orders placed after 12 pm will ship on the next business day.
How will my order be shipped?
We offer the following shipping options: USPS and UPS. We also offer DHL for international orders. When you place your order, you will have the option to select the shipping carrier and speed.
Where are orders shipping from?
San Francisco, CA.
What is my order status?
You will receive an e-mail confirmation with a tracking number once your order has been processed. Please allow for 24-48 hours for tracking information to become available.
Do you ship internationally? Will I be charged duties and taxes?
Yes. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.
What happens if my order is returned?
If UPS or USPS returns your order to us because the address is undeliverable or there was an error in the address when it was entered on Jakobfisk.com, we will contact you for further instruction.
My package never arrived! Tracking says my package was delivered but I can’t find it.
Contact the mail service provider you selected at checkout, they are responsible for the delivery of your package. You can submit a claim for missing mail, or call customer service to get the details of your package and delivery.
USPS: Domestic shipments: 800-275‑8777 Submit a Claim
UPS: Domestic shipments: 800‑742‑5877 Submit a Claim
DHL: Submit a Claim
Returns & Refunds
Can I return an item for exchange or return?
All sales are final. We do not allow order cancellations, issue refunds, or offer exchanges. If your order arrives damaged, please contact help@JakobFisk.com
What if I gave the wrong shipping address?
Please contact info@JakobFisk.com if you have provided the incorrect shipping address. We cannot guarantee changes.
Terms & Conditions
JakobFisk.com considers our customers account information to be private and confidential. We will never share your personal information for any reason.
Purchase for Personal Use Only
JakobFisk.com products may be purchased for personal use only and not for resale. By placing your order, you certify that you are purchasing products for personal use and not for resale. We reserve the right to refuse orders for any reason and without explanation. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with JakobFisk.com.
Copyright and Trademarks
All content of our website including text, graphics, logos, buttons, icons, images and software is property of Fisk-SP. and is protected by United States and International copyright laws. Use of the website is for personal purposes and any other use of the website including but not limited to reproduction and internet links, is strictly prohibited without our prior written consent.